Professional profile
Demonstrated experience with Executive Calendar Management.
Demonstrated experience with Executive Travel Coordination.
Demonstrated experience with Project Management.
Demonstrated experience with Process Improvement.
Demonstrated experience with Scrum / Agile Methodology.
United Defense Tactical
Designed and implemented operational processes supporting the successful launch and growth of UDT's first franchise location.. Developed business systems across scheduling, payroll, marketing, vendor management, and customer retention.. Established and managed vendor relationships, operational partnerships, and support systems to ensure scalable operations.. Implemented marketing and customer acquisition strategies to increase enrollment and retention.. Utilized operational metrics and KPIs to identify process improvements and support strategic decision-making.. Led cross-functional coordination across instructors, sales, administrative staff, and external partners.. Monitor inventory control, procurement, and supply chain operations. Recruit, train, and mentor staff to foster a high-performance, customer-focused culture. Analyze key performance indicators (KPIs) and adjust business strategies accordingly.
Cherry Creek Mortgage (by Guild Mortgage)
Led onboarding and transition efforts for 150+ employees during a major organizational acquisition and integration.. Coordinated executive calendars, travel arrangements, events, and strategic projects for regional and executive leadership teams.. Served as a trusted operational partner to senior leaders, ensuring priorities, meetings, and initiatives remained on track.. Organized Leadership Summits, President's Club events, executive meetings, and cross-functional initiatives.. Managed onboarding workflows and acted as a primary point of contact for new employees and stakeholders.. Partnered with technology, operations, and management teams to improve organizational processes and employee experience.
Sun West Mortgage
Coordinated onboarding initiatives and business development projects for mortgage branches.. Built process maps and implemented workflow improvements across sales and operations teams.. Managed executive calendars, travel, partner onboarding, and cross-functional project execution.
Balboa Capital
Partnered with senior leadership to recruit talent across multiple departments.. Supported onboarding initiatives and execution of HR policies and procedures.
Cherry Creek Mortgage (by Guild Mortgage)
Led the onboarding and transition of 150+ employees during the acquisition and integration of Sun West Mortgage into Cherry Creek Mortgage.. Coordinated executive-level projects, travel, events, and operational initiatives for regional leadership.. Managed onboarding workflows and served as a primary point of contact for new employees.. Partnered with technology and management teams to improve employee and customer experience through process improvements.
Sun West Mortgage
Coordinated onboarding initiatives and business development projects for mortgage branches.. Built process maps and implemented workflow improvements across sales and operations teams.. Managed executive calendars, travel, partner onboarding, and cross-functional project execution.
Bachelors of Art, Psychology