Dedicated customer service professional with over 20 years of experience in multi-channel support, complaint resolution, and client engagement. Skilled in communication, teamwork, and attention to detail to enhance customer satisfaction.
Extensive experience in handling customer inquiries, complaints, and support across multiple channels.
Proficient in clear, effective communication tailored to diverse customer needs.
Skilled in managing multiple tasks efficiently to meet deadlines and deliver timely support.
Meticulous in logging information and ensuring accuracy in customer interactions.
Talksure SA
sales and services. sales capturing
Startek SA
Handling customer enquiries. Order management. post sale support
Outworx
handling customer inquiries via email , calls & chat.. sales and renewals of Insurance Policies. logging of complaints
NSC certificate
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