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Siphokazi
Customer Service & Education Professional with 5+ years of experience
Contacto
Competencias
Handled guest inquiries, managed reservations, and resolved customer issues across hospitality and retail settings.
Assisted teachers and supported learners with classroom activities, discipline, and resource organization.
Utilized interpersonal skills in teaching, guest relations, and customer support to ensure clear and effective interactions.
Managed multiple responsibilities including bookings, client appointments, and classroom activities efficiently.
Proficient in basic office systems, reservation management, and classroom management tools.
Educacion
Resumen
Dedicated professional with 5+ years in hospitality, education, and personal care sectors. Skilled in client relations, support, and classroom assistance, aiming to deliver excellent service and support diverse needs.
Logros Clave
- Supported learners individually and in small groups, fostering understanding and engagement.
- Managed guest check-ins, reservations, and inquiries efficiently, ensuring positive guest experiences.
- Provided professional nail care services, promoting customer loyalty and building a client base.
Experiencia
Educators Assistant
Assisted the teacher with preparing classroom materials and learning activities., Supported learners individually or in small groups to help them understand lessons and complete their work., Helped maintain classroom discipline and a positive learning environment., Supervised students during break...
Receptionist
Welcomed guests warmly and assisted them with check-in and check-out procedures., Managed room reservations through phone calls, emails, and booking systems., Provided information about guest house facilities, services, and local attractions., Handled guest inquiries, requests, and complaints in a...
General Assistant/Customer Service
Assisted customers with product information and services., Maintained a clean and organized work environment., Supported team members in daily operations., Handled customer inquiries and resolved issues professionally.
Nail Technician
Provided professional nail care services including manicures and nail art., Managed client bookings and customer communication., Maintained hygiene standards and professional workspaces., Promoted services through social media and customer referrals., Delivered high-quality customer experiences to...