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Sithabiso
Sales Representative at Metropolitan Life
Contacto
Competencias
Expertise in developing and implementing sales tactics to drive revenue growth.
Skilled in managing customer interactions to ensure satisfaction and loyalty.
Able to effectively negotiate deals that benefit both clients and the organization.
Proficient in prioritizing tasks to meet deadlines and optimize productivity.
Educacion
Idiomas
Resumen
Dedicated sales professional with over 4 years of experience in financial services, specializing in client needs assessment, product sales, and claims support. Skilled in building lasting client relationships and driving business growth.
Logros Clave
- Provided tailored financial solutions, increasing client engagement and retention.
- Assisted clients with claims processing, ensuring smooth and efficient service delivery.
- Built strong client relationships through needs-based selling and personalized advice.
- Developed effective sales strategies that contributed to meeting and exceeding targets.
Experiencia
Call centre agent
We worked with the FNB contract. Inbound and outbound calls assisting FNB clients with loan repayment plan. Managed customer service by forwarding calls to relevant department, lodge emails with queries to help clients get settlement discounts, settlement letter, and updating personal information.
Sales representative
Give financial service to potential clients. Short term and long term investment, funeral and Life cover. Understanding the client's needs and sell a specific product. Assist with claims, full/partial cash withdrawals on Savings plans. I have gained much experience in this field as you able to engage with clients face to face. Also I had the opportunity to obtain few certificates in this company.