Web Digital Content Specialist
Experiencia demostrada en Project scoping.
Experiencia demostrada en Brand direction.
Experiencia demostrada en Content planning.
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Google Workspace.
Web Digital Content Specialist buscando nuevas oportunidades
Lead an independent business offering website services and AI integrations for businesses.. Define website concepts, page structure, brand direction, and project requirements.. Develop website experiences and refine page layouts, content, and visual direction.. Plan website and chatbot solutions around business goals and customer interactions.. Coordinate service proposals, project scope, and ongoing maintenance offerings.
Developed the product concept and user experience direction for a document optimization SaaS.. Defined feature requirements for document sizing, resolution, and upload preparation.. Created product positioning, website content, and visual concepts for business audiences.
Define the product concept for a platform supporting UGC creators and brand collaborations.. Plan pipeline management features for opportunities, deliverables, deadlines, and project tracking.. Develop requirements for security and risk-awareness features addressing scams and underpayment.
Provided customer service in English and Spanish in a banking environment.