Sofia - Account Manager with client relations & translation project expertise

Built and maintained client accounts, ensuring high satisfaction and retention at Verbo Translations.

Oversaw translation projects from start to finish, coordinating timelines and quality standards.

Provided consecutive interpretation for medical and customer service settings, facilitating communication.

Designed and delivered engaging lessons, managing content and student progress as a self-employed educator.

Demonstrates active listening, empathy, intercultural sensitivity, and problem-solving across roles.

Oversaw client accounts and managed translation projects from initiation to completion, ensuring timely, high-quality service delivery., Collaborated closely with project managers to maintain strong client relationships, coordinated project timelines, and prioritized client satisfaction and...

Managed reception and call coordination for English-speaking clients, providing consecutive interpretation services to facilitate clear communication with Spanish-speaking customers and patients.

Planned and delivered engaging, student-centered lessons that addressed individual learning needs and promoted active participation., Developed and curated educational content to support and enhance curriculum objectives, managed classroom activities, and assessed student progress regularly to...