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Sonia
Customer Service & Administrative Professional in Buenos Aires
Contacto
Competencias
Skilled in engaging clients, addressing needs, and ensuring positive experiences in hospitality and retail environments.
Experienced in managing schedules, data entry, paperwork processing, and office organization for diverse sectors.
Proficient in tourist engagement, multi-currency billing, and sales support within retail and service industries.
Expertise in Excel, Word, and specialized programs like Bejerman, SIAP for accounting and administrative tasks.
Effective communicator with upper intermediate English skills, focused on tourism and customer interaction.
Educacion
Idiomas
Resumen
Dedicated professional with over a decade of experience in customer service, administrative support, and sales within hospitality, real estate, and retail sectors. Skilled in multilingual communication, office software, and tourism services, committed to delivering exceptional client experiences.
Logros Clave
- Enhanced customer satisfaction at 'Grisel' Bakery through attentive service.
- Taught tourism-focused English classes, improving students' language skills and cultural knowledge.
- Managed multi-currency billing and tourist services at 'Piedras Argentinas' Jewelry, increasing sales efficiency.
- Streamlined administrative processes at Vística Real Estate, reducing paperwork errors and processing time.
- Provided comprehensive administrative and accounting support for over 6 years, ensuring operational continuity.
Experiencia
Commercial Employee
Customer service and care of the establishment
Professor of Turísticos English
I taught English classes focused on the local tourism in the city of El Calafate
Sales Agent
This work included tourist services and billing in various foreign currencies.
Administrative Assistant
Secretary
I worked for 6 and a half years in an accounting firm together with the Real Estate Agency, This work included: receiving paperwork, customer service , data entry and other administrative work