Srinivas

So we can categorize the tasks or all based on urgency and versus impact and how critical and less impactful. So the metrics will help us, which is very crucial and very urgent, we can solve it. Ones which is very urgent but not critical can be pushed back. Very critical, not urgent, can be taken time and when it is not critical, not urgent, so we can push it back as much as possible for this three metrics. So this is how we can prioritize based on these metrics.

Now, what do we see this time we attempt, it is very important to go back to the history. So we go back to all the, trace back to all the details where we can address some which section was first identified, start correcting the records, audit again, or increase the recording, let's check what is happening, and then only we can solve it.

Hi, a audit was conducted when I was working as a quality analyst for one of the correction agencies and informal audit was done on field executives to check if the process has been followed or not and the outcome was he has followed very poor professional, all I think all the required metrics are met, so the score was given 100%.