School Counselor / Educational Guidance and Psychology Unit
Experiencia demostrada en Customer Service.
Experiencia demostrada en Customer Support.
Experiencia demostrada en Client Support.
Experiencia demostrada en User Support.
Experiencia demostrada en Communication.
Perfil profesional
Provided individual and group support and guidance to students, families and teachers.. Communicated professionally with individuals with different needs and backgrounds.. Applied active listening to identify concerns and determine appropriate follow-up.. Managed difficult and conflict situations through respectful communication and problem solving.. Conducted case follow-up and monitored previously established agreements.. Coordinated communication between students, families, teachers and institutional teams.. Prepared professional reports, records and case documentation.. Planned and conducted educational workshops and group activities.. Managed confidential and sensitive information responsibly.. Used digital tools to prepare documents, reports and educational materials.. Organized activities, tasks and follow-up processes.. Worked independently while meeting professional responsibilities and deadlines.