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Stephanie
Customer Service & HR Specialist with 4+ years of diverse industry experience
Video resume
Contacto
Competencias
Provided customer support and resolved issues efficiently at Conduent.
Contributed to hiring process improvements and workplace motivation at Blue Comet Logistics.
Effectively communicated with clients and team members to foster engagement and resolve issues.
Utilized advanced Excel, Google apps, and Word management for data organization and reporting.
Engaged in prospecting, negotiations, and client follow-up to support business growth at Blue Comet Logistics.
Educacion
Idiomas
Resumen
Dedicated professional with experience in customer service, human resources, and merchant support, demonstrating strong communication, organization, and problem-solving skills across diverse industries.
Logros Clave
- Developed a faster and more organized hiring process at Blue Comet Logistics
- Supported merchants at Uber Eats to improve visibility and order volume
- Supported customers at Conduent with excellent resolution skills
Experiencia
Customer service advocate
Excelent resolution skills
Vacation planner
Negotiation, Cold calling, Cold emailing, Prospecting, Client follow-up, Working under pressure, Goal oriented, Attention to detail
Human Resources Assistant
Developed a method to make the hiring process faster and more organized., Contributed to reducing stress among coworkers through active breaks and motivating them with rewards such as free lunches or gift cards, etc., Organization Skills., Goal Oriented., Communication Skills., Confidentiality and...
Merchant Success Specialist
Supported restaurants and merchants on the Uber Eats platform to improve visibility and increase order volume., Conducted outreach via phone and email to schedule personalized consultations., Guided partners on optimizing their profiles using the Uber Eats Manager app, including menu setup, photos,...