Experienced in premium client management, banking operations, and administrative support with bilingual proficiency.
Provided premium customer services and resolved inquiries and claims efficiently.
Developed and maintained a high-value client portfolio and managed client interactions.
Handled bank transactions, loan analysis, credit organization, and international wire transfers.
Managed properties including maintenance, remodeling, and sales in a management role.
SCOTIABANK
Premium customer services, Development and maintenance of premium client portfolio, Analysis and monitoring of bank loans to premium customers.
SCOTIABANK
Attention and search for new customers, Deposits, current and term deposits, Implementation of market strategies for meeting goals, Analysis and income of bank credits, Organization of credit files according to policies.
SCOTIABANK
Attention to customer needs, inquiries and claims, Resolve customer concerns quickly and efficiently, Provide services and products according to customer needs.
SCOTIABANK
Customer services, International wire transfers, Investigations.
High School Degree
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Provided executive support as Personal Assistant, coordinated meetings and payments.
NAVIGATOR FAMILY OFFICES
Personal Assistant Manager, Represent the General Manager in meetings with persons of interest, Manage Properties (Maintenance, Remodeling and Payments), Promote, make appointments and close property sales.
GRUPO JERSA, S.A.
Represent the General Manager in meetings with persons of interest., Coordinate payments to suppliers.
