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Steven Rios Avendaño's avatar
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Steven Rios Avendaño

San José, San José, Costa Rica

Customer Support & Office Assistant with 4+ years in Telecom & Service sectors

  • Managed agendas and customer inquiries, ensuring efficient communication and problem resolution at TIGO.
  • Analyzed client data and supported distributors to streamline order processing at America Service.
  • Provided customer support through chat and email, maintaining high service quality and follow-up.
Office Tools
Intermediate
Proficient in using Microsoft Office tools for daily administrative tasks.
Customer Service
Intermediate
Experienced in handling customer inquiries, providing support via chat and email.
Teamwork
Intermediate
Collaborated effectively with team members to support client and operational needs.
Sales Support
Beginner
Assisted in processing sales orders and analyzing client information to support sales activities.

Languages

Portugués
B2
Inglés
A2
See Full Skillset on CazVid
25/08/2022 - 20/01/2023
BACKOFFICE
TIGO
Manejo de Agendas., Atención al cliente por medio de chats y correos., Resolución de problemas., Dar seguimiento a las órdenes de los clientes.
26/06/2023 - 05/11/2024
SOPORTE COMERCIAL
America Service
Hacer el análisis de los clientes enviados por los distribuidores., Dar soporte a los distribuidores a las órdenes de los clientes., Atención al cliente por medio de chats., Dar seguimiento a las órdenes de los clientes, así como resolver los problemas de la gestión.
View Complete Work History
🎓
Liceo del Sur
Bachillerato
Completed 15/12/2016
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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