Demonstrated experience with Time Management.
Demonstrated experience with Fast Learner.
Demonstrated experience with Problem Solving.
Demonstrated experience with Cold Calling.
Ibex
Provided technical support and customer service, assisting users with troubleshooting and issue resolution while delivering a positive customer experience., Managed appointment setting by scheduling on-site visits for technicians, ensuring accurate coordination and customer satisfaction.
Concentrix
Conducted outbound calls to deliver technical advice and support to users., Handled objections, explained technical solutions clearly, and maintained high-quality service standards.
High School
Systems Engineering
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Demonstrated experience with Active Listening.
