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Tania
Customer Service Specialist with diverse remote experience
Video resume
Customer service
My name is Tania Uriostegui, from Morelia, Michoacan, 36 years old, native Spanish, I have experience in customer service via telephone and remote, experience in email service, I have work availability.n
Contacto
Morelia, Michoacán, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Applied customer service skills across phone, email, and remote channels.
CommunicationIntermediate
Effectively communicated in Spanish, with understanding of English suited for customer interactions.
Chatbot Evaluation and TrainingIntermediate
Assessed and trained IATI chatbots to improve conversational accuracy and user experience.
Social Media NetworkingBeginner
Participated in social network evaluations to identify opportunities and improve digital engagement.
Remote Work AdaptabilityIntermediate
Displayed ability to perform customer support and evaluation tasks effectively from remote locations.
Resumen
Experienced in remote and phone-based customer service with skills in chatbot evaluation and social media engagement. Bilingual in Spanish with understanding of English.
Logros Clave
- Provided customer service via telephone, email, and remote platforms, demonstrating versatile communication skills.
- Evaluated and trained IATI chatbots, enhancing chatbot interaction quality.
- Networked and engaged in social media evaluation, increasing opportunities in digital outreach.
Habilidades
Customer ServiceCommunicationChatbot Evaluation and TrainingSocial Media NetworkingRemote Work Adaptability
Publicado en CazVid - 3 jul 2025