A dedicated customer service professional with 2 years of experience in customer management, skilled in communication, call handling, and client relations. Holds a journalism background, aiming for remote inbound call center roles.
Experience in handling inbound and outbound calls, providing support and solutions.
Academic background in journalism and mass communication enhances message clarity and client engagement.
Worked in a call center environment managing customer interactions.
Background in science of information and communication to support information dissemination.
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