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Thelma
Receptionist
Contacto
Competencias
Expert in delivering friendly, professional service that enhances client satisfaction and loyalty.
Skilled in clear and effective verbal and written communication across diverse contexts.
Proficient in managing office operations, scheduling, and equipment coordination.
Experienced in planning and executing event logistics, including bookings and venue arrangements.
Educación
Resumen
Versatile office administrator and receptionist with 5 years of experience in customer service, event logistics, and office management. Adept at creating welcoming environments and streamlining operations.
Logros Clave
- Efficiently managed reception operations, ensuring a welcoming environment for visitors and clients.
- Coordinated multiple event bookings and logistics for music concerts, enhancing event execution.
- Streamlined office activities and maintained equipment, improving overall office efficiency.
- Provided exceptional customer service, fostering positive client interactions and satisfaction.
Experiencia
Receptionist
Welcoming visitors in friendly and in a professional manner. Prepare and serve coffee to clients when required. Responsible for ensuring reception effectively & efficiently controlled. Answering telephones and receive and distribute mail, deliveries, and parcels. Superior communication skills. Basic PC Literacy. Customer service driven. Booking meeting rooms, refreshments & lunches required. To be responsible for opening all incoming post. To assist with keeping stationery cupboards. Buying of office groceries. Managing switchboard and forwarding incoming calls to the relevant person. Assist with basic administrative duties such as filing, scanning, and data capturing. Ad hoc duties as when required. Booking in and out couriers. Upload and capture new employees information onto the company system. Support staff with ad hoc administrative tasks as required
Office Bearer
Project Manager Booking of artists. Sound and Stage bookings. Music Concert management and coordination. Coordinate JOC meetings. Hotel group bookings for performing artists. Catering, Marque and Décor bookings
Office Administrator
Management of office equipment. Coordinate office activities. Manage phone calls and email correspondence. Booking meeting rooms, refreshments & lunches required. To be responsible for opening all incoming post. To assist with keeping stationery cupboards. Buying of office groceries. General office duties as required. Preparing payments schedule for creditors and debtors’ invoices. Capturing creditors and debtors’ invoices on sage. Managing switchboard and forwarding incoming calls to the relevant person. Administrative assistance in various department when required
Office Cleaner/ Assistant
Welcoming visitors in friendly and courteous manner. Maintaining a neat and organised reception area. Ad hoc duties as when required. Acknowledge the customer with a smiling face and remember that the customer always comes first and always make our customers know that they are important and special to us. File documents in their relevant files. Order office stationery