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TM
Director, IT
Contacto
Competencias
Oversee and optimize technology infrastructure and services across multiple locations to support business goals.
Lead diverse teams, enhance performance, and cultivate a collaborative work environment.
Plan, execute, and monitor projects with clear timelines and deliverables for major accounts.
Develop and implement marketing strategies aligned with organizational goals to increase market presence.
Educación
Resumen
Dedicated IT Director with over a decade of experience overseeing technology and marketing operations for a multi-site organization. Skilled in team leadership, project management, and strategic planning to drive business growth and operational excellence.
Logros Clave
- Managed technology operations for 5 offices with revenues exceeding $15 million, ensuring seamless service delivery.
- Led a team of 25+ direct and indirect reports, fostering team growth and operational efficiency.
- Directed all marketing and operational strategies, resulting in improved brand visibility and process improvements.
Experiencia
Director, IT
Responsible for 5 East Coast offices with revenue exceeding 15 million. Direct and indirect reports of 25+. Responsible for all operations for all technology operations as well as all marketing and sales. Hiring / Firing
Major Account Manager
Directed all project activity for Major accounts across Pennsylvania, Illinois, Texas and New England (includes Nuclear Plant Facilities). Created Project Plans and expected Termination timelines and risks. Coordinated Task Management and Action Closures (Tracking/Coordination). Developed Team and Status Reports for Client. Implemented key processes to simplify project installations. Tracked and identified “lessons learned” in order to minimize mistakes. Attended scheduled and ad-hoc meetings to validate project roadmap. Provided technical oversight for all cabling (Fiber/Cat5-6, Network Equipment) projects. Developed best practices and followed client guidelines for installations. Identified Industry Standards and aligned implementation practices for the Team to follow and utilize when working in risky environments (Nuclear/NERC-CIP, etc.). Self-developed a highly technical CAD skill, enhanced with additional training, that is now embedded as part of the project process. Aligned with Engineering support (sub-contractors) to enhance designs and provide a deeper level of knowledge (wireless assessments). Fiscal responsibility for all project engagements/scoping activities; negotiation responsibility for client changes or adders to the project. Responsible for all monthly billings. Developed the key submittals to clients for tracking all costs. Track all ordering and shipping and directly responsible for price point negotiations with client
Lab Manager
Oversight of 20-person team-largest Lens Crafter’s store on the East Coast. Responsible for Lab costs and quarterly/yearly reports. Maintained schedules, reviews and training