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Trinidad
Customer Service Voice/Chat
Contacto
Quezaltepeque, La Libertad Department, El Salvador
Disponible en CazVid
Competencias
Project ManagementExperto
Directed and coordinated software development projects, ensuring deliverables met scope, time, and budget requirements.
Agile & Scrum MethodologiesAvanzado
Applied agile practices to improve team collaboration and accelerate project timelines in software development.
Stakeholder CommunicationAvanzado
Maintained regular communication with clients and internal teams to ensure project alignment and transparency.
Risk ManagementIntermedio
Identified potential project risks and implemented mitigation strategies to minimize impact.
Software Development LifecycleIntermedio
Supervised all phases of software development lifecycle, including planning, execution, and deployment.
Educación
Bachelor Degree
Universidad Francisco Gavidia
Completed present
High School Diploma
Centro Cultural Salvadoreño
Completed 2012
Resumen
Experienced project manager specializing in IT and software development with a strong record of delivering complex projects.
Logros Clave
- Led cross-functional teams to deliver multiple software projects on time and within budget
- Streamlined project workflows resulting in improved team productivity and better stakeholder communication
- Managed end-to-end project lifecycle for multiple high-impact initiatives, demonstrating comprehensive oversight
Experiencia
Customer Service Voice/Chat
Teleperformance El Salvador
2013 - 2025
Sales/Collections
AT&T
Technical Support
Boost Mobile
Habilidades
Project ManagementAgile & Scrum MethodologiesStakeholder CommunicationRisk ManagementSoftware Development Lifecycle
Publicado en CazVid - 17 may 2026