Detail-oriented professional with retail experience, internal auditing certifications, and expertise in risk analysis. Adept at enhancing customer satisfaction and ensuring transaction accuracy.
Skilled in addressing customer queries, ensuring satisfaction, and fostering positive shopping experiences.
Experienced in handling cash, card transactions with accuracy and efficiency.
Knowledgeable in risk assessment techniques with formal education in risk management.
Proficient in Excel, Word, and PowerPoint for data analysis, documentation, and presentations.
Studio 88 / Matatiele Bros Express
Handled daily cash and card transactions with 100% accuracy.. Assisted customers with queries, improving customer satisfaction scores.. Trained in point-of-sale (POS) systems and financial documentation.. Ensured compliance with company policies and cash handling procedures.
Certified Internal Auditor (CIA) Part 1
Certified Internal Auditor (CIA) Part 2
Certified Internal Auditor (CIA) Part 3
Advanced Higher Certificate in Business Management: Risk Management
Higher Certificate in Business Management: Risk Management
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