Unarine - Customer Service Specialist with 5 years in client-focused roles

Lephalale, Limpopo, South Africaen

Provided effective customer service by calming situations and resolving client issues, as demonstrated in roles at Lephalale, Limpopo.

Successfully managed diverse customer interactions, emphasizing problem-solving and communication skills.

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Resumen

Dedicated customer service specialist with experience in managing client concerns and delivering solution-oriented support. Skilled in communication, conflict resolution, and maintaining positive relationships in client-facing roles.

Video Resume

Logros Clave

Developed a reputation for patience and solution-oriented service, contributing to positive customer feedback.

Habilidades

Customer ServiceAdvanced

Delivered quality customer support by calming clients and resolving issues efficiently.

Communication SkillsAdvanced

Effective verbal and written communication in resolving customer concerns and maintaining professionalism.

Conflict ResolutionIntermediate

Handled tense situations by calming clients and finding solutions to conflicts or complaints.

Problem SolvingIntermediate

Identified issues quickly and applied appropriate solutions in customer interactions.

Educacion

Malilele secondary school

Grade 12

Completed 12/10

Kern Bridge fet college

Fire Fighter - Level 1-2

Completed 08/16

Impact Emergency Technologies

First Aid - Level 3

Completed 12/20

Cleaning service

Certificate In Basic Cleaning

Completed 04/22

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