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M

Mario

Sales Professional with diverse inbound and outbound experience

Contacto

Disponible en CazVid
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Competencias

Sales and Customer ServiceAdvanced

Experience in inbound and outbound sales, client retention, and customer support across multiple industries.

Team SupervisionIntermediate

Supervised sales agents, providing support and leadership in call center environments.

Product KnowledgeAdvanced

Well-versed in VOIP, computer repair services, CRM/ERP systems, and energy sales products.

Communication SkillsAdvanced

Effective communicator with experience in inbound and outbound calling, ensuring clear client interactions.

Persistence & HonestyExpert

Core personal attributes applied consistently to build trust and achieve sales goals.

Educación

Cochrane middle school
Completed 1995
David Butler High School
Completed 1999
CPCC Community College
Completed 2001

Idiomas

Spanish
English

Resumen

A dedicated sales professional experienced in inbound and outbound call centers, team supervision, and tech/service sales, committed to client satisfaction and team success.

Logros Clave

  • Participated in inbound and outbound sales for VOIP services, call center operations, and tech support.
  • Supervised sales team at Convergys, demonstrating leadership in inbound and outbound telesales.
  • Handled direct sales and retention for energy services, expanding client base and maintaining customer loyalty.

Experiencia

Sales

Vonage
September 2012 - June 2013

Inbound sales agent for Vonage VOIP phone service.

Floor Support / Sales

Managua Call Center, Nestrix
August 2013 - October 2015

Inbound sales for Geeks On Site computer repair service.

Floor Support / Supervisor

Sprint, Convergys
October 2015 - September 2019

Floor support for Sprint telesales, Agent and Supervisor for inbound and outbound sales.

Sales/Retention Agent

Accedo technologies
November 2019 - January 2020

Direct Energy agent for outbound sales and retention.

Sales

Grindstone
January 2020 - Sept 2024

Lead Generator Agent for outbound/inbound calls, Real state, selling CRM/ERP Systems

Habilidades

Sales and Customer ServiceTeam SupervisionProduct KnowledgeCommunication SkillsPersistence & Honesty
Publicado en CazVid - 3 jul 2025
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