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Customer Service & IT Support Agent
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Competencias
Experiencia demostrada en Office Administration & Corporate Support.
Experiencia demostrada en IT Troubleshooting & Incident Management.
Experiencia demostrada en Multilingual Communication.
Experiencia demostrada en Agenda Management & Coordination.
Experiencia demostrada en Document Handling & Data Entry.
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Customer Service & IT Support Agent buscando nuevas oportunidades
Experiencia
Customer Service & IT Support Agent
Provided administrative and customer support in English for U.S. clients.. Managed incident reports, IT troubleshooting, system navigation, and documentation.. Collaborated across departments to support service delivery and internal coordination.. Assisted in updating records, handling confidential information, and resolving escalations.
Customer Service & Administrative Support Agent
Supported an American banking institution with client inquiries and technical resolution.. Handled data entry, account updates, and maintenance of internal records.. Provided IT troubleshooting, assisted in incident management, and ensured compliance with procedures.
Front Desk & Administrative Assistant
Managed front desk, visitor reception, agenda coordination, and meeting logistics.. Handled international calls and correspondence in Spanish, English, and Italian.. Coordinated office expenses, vendor liaison, parcel deliveries, and documentation.
Journalist & Editorial Assistant – Communications Support
Provided communication and content support in a high-level government environment.. Conducted research, handled document preparation, and supported digital strategy tasks.. Assisted with information verification, public communications, and cross-team coordination.