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Valentina
Operations Manager at 4WRD Freight Logistics
Contacto
Competencias
Expertise in managing shipment schedules, tracking, and load building to optimize supply chain operations.
Bilingual ability to bridge communication gaps between clients and stakeholders, ensuring clarity and efficiency.
Proficient in maintaining accurate records and managing load data with precision using various tools.
Effective team player with experience supporting cross-functional coordination in logistics and marketing.
Educacion
Idiomas
Resumen
Valentina is a dedicated logistics and operations specialist with proven expertise in freight management, client coordination, and process optimization. Bilingual communicator committed to delivering efficient solutions.
Logros Clave
- Streamlined freight tracking and scheduling processes, enhancing delivery precision for US construction shipments.
- Established reliable pick-up and delivery appointments, improving client satisfaction and operational efficiency.
- Facilitated effective communication between clients and shippers, ensuring seamless logistics coordination.
Experiencia
Operations Manager
Manage freight tracking, load building, and scheduling for U.S.-based construction shipments.. Established and confirmed precise pick-up and delivery appointments (scheduling) with both shippers and receivers to guarantee smooth dock operations.. Maintained comprehensive load visibility through constant tracking and real-time status updates, proactively communicating exceptions and estimated times of arrival (ETA) to stakeholders.. Manage all communications with clients and carriers (Brokerage), cultivating strong professional relationships to facilitate problem resolution and service continuity.
Bilingual Logistics Coordinator
Acted as communication bridge between clients and shippers, ensuring efficient coordination.. Evaluated carrier bids, scheduled shipments, and managed load data with precision.. Maintained accurate tracking systems and delivery schedules for U.S. clients including construction sectors such as Home Depot, John Deere, etc.. Ensured strict regulatory compliance and documentation accuracy for all freight movements, mitigating risks associated with U.S. transportation regulations.
Bilingual Customer Service Representative
Identified client needs and resolved issues efficiently with a solution focused mindset.. Supported supervisors in improving customer satisfaction and communication flow.
Specialist in Brand Positioning
Managed product information and digital updates using Excel and CMS tools.. Ensured brand consistency and supported website strategy execution.
Assistant to Communication Team
Prescreened participants for wellness programs and performed field assessments.. Maintained accurate records and followed up with participants, building strong data management and follow-up practices.