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Valentina

Contacto

Medellín, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

CRM managementIntermediate

Demonstrated experience with CRM management.

Objection handlingIntermediate

Demonstrated experience with Objection handling.

NegotiationIntermediate

Demonstrated experience with Negotiation.

Customer loyalty and retentionIntermediate

Demonstrated experience with Customer loyalty and retention.

Microsoft Word & ExcelIntermediate

Demonstrated experience with Microsoft Word & Excel.

Educación

University / Bachelor's Degree
Tecnológico de Antioquia
July 2024
Technical Studies
Centro Nacional de Aprendizaje
Completed November 2021
High School / Secondary Education
María Auxiliadora
Completed December 2021

Experiencia

Sales Promoter

Vision y Marketing
October 2024 - November 2024

Sales & Customer Service Advisor

Konecta
November 2024 - January 2025

Appointment Management & Sales

Rogal Prestige (Freelance - Remote Work)
December 2024 - Present

Cashier, Sales Advisor & Product Demonstrator

Plásticos RB
February 2022 - June 2023

Scheduled appointments for commercial advisors via phone and digital channels., Identified and categorized potential clients to facilitate sales conversions., Managed and updated the CRM database to improve operational efficiency., Developed closing strategies based on customer needs and value arguments., Acquired potential customers through cold calling and direct marketing strategies., Negotiated and sold products/services tailored to customer needs., Implemented commercial strategies to increase sales and meet monthly targets., Conducted post-sale follow-ups to ensure customer retention and loyalty., Provided product tastings to boost sales and enhance customer experience., Recommended products based on customer needs to optimize their purchases., Delivered personalized service focused on customer satisfaction and effective sales closing., Managed cash transactions and inventory control to ensure proper resource management., Managed customer portfolio and loyalty strategies through effective follow-up and communication., Utilized CRM systems to record, analyze, and enhance customer interactions., Handled objections using persuasion techniques and effective communication., Closed sales through negotiation strategies and product/service benefit presentations.

Habilidades

CRM managementObjection handlingNegotiationCustomer loyalty and retentionMicrosoft Word & Excel
Publicado en CazVid - 3 jul 2025
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