Dedicated administrative and support professional with experience in customer service, human resources, and caregiving roles, demonstrating strong communication, organizational, and problem-solving skills.
Leveraged effective communication skills to support customer service and team coordination.
Collaborated with colleagues and managed schedules to ensure smooth operations.
Handled file management, event coordination, and schedule organization efficiently.
Provided customer support, resolved doubts, and managed service inquiries across roles.
SERVICIO NACIONAL DE APRENDIZAJE SENA
Assisted in recruitment and hiring processes, File management, Typing and event coordination, Provided customer service, Maintained updated documentation, Invoicing processes
TALMA (LEADER IN AIRPORT SERVICES)
Customer service through reception of calls, Management of RCS, Invoicing, Resolution of doubts and problems, Surveys, Service consulting, Customer support, Typing
AU PAIR IN AMERICA
Care of 3 American girls, Daily activities, Feeding, Hygiene, Support in school activities and extracurricular classes, Organization of schedules, Focus on time management and problem solving
ACADEMIA DE AVIACIÓN INTERNACIONAL
Flight Attendant
Tourism agent technician
ESCUELA DE TURISMO Y AZAFATAS