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Valentina
Customer Service & Logistics Professional with 5+ years in diverse industries
Contacto
Competencias
Provided customer support and resolution for energy company clients in Texas.
Managed logistics, monitoring, and solutions for a trucking company and senior care services.
Ensured quality standards and BPM compliance in cosmetics manufacturing.
Prepared reports and managed logistics and follow-up activities in healthcare setting.
Supervised technical documentation and quality control processes in manufacturing.
Educación
Idiomas
Resumen
Experienced in customer communication, logistics management, and quality control across energy, healthcare, trucking, and cosmetics industries.
Logros Clave
- Handled customer inquiries and provided solutions for energy sector clients at Sitel Group.
- Managed logistics, medical reports, and client satisfaction assessments at Regency Health Care.
- Supervised quality assurance and compliance processes in cosmetics manufacturing at Producción y gestión S.A.S.
Experiencia
Bilingual Customer Service Representative
Advise and respond to any questions customers may have for an energy company in Texas., Offer various solutions to ensure customer satisfaction., Prepare call reports detailing the reason for the call and the resolution provided to the customer.
Administrative Assistant
Manage solutions for a senior care company in New York, ensuring the well-being and satisfaction of clients., Prepare reports on all medical visits required by clients and evaluate their satisfaction with our services., Oversee the logistics for each visit, as well as accounting and follow-up within the company.
Logistics Coordinator
Manage solutions for the company regarding the logistics implemented to ensure customer satisfaction., Oversee logistics, accounting, and monitoring within the company.
Junior Technical Director
Ensure quality assurance and BPM compliance in the plant facilities within the cosmetics industry., Supervise the manufacturing, control, and import of products, verify technical documentation, and resolve the company's non-conformities.