Valeria - Customer Service & Digital Content Specialist with 4+ years in Customer Support and Digital Marketing

San Pedro Sula, Cortés Department, Hondurasen

Delivered exceptional technical support to international clients, enhancing customer satisfaction.

Managed social media strategies and created engaging digital content to increase client engagement and sales.

Publicado en CazVid

Resumen

Valeria is a dedicated professional with extensive experience in customer support, technical assistance, and digital content creation. Known for her creativity, communication, and problem-solving skills, she excels at enhancing customer satisfaction and building compelling brand visuals.

Logros Clave

Developed creative branding materials, including flyers, eBook covers, and social media posts, boosting brand visibility.
Streamlined customer service processes across multiple companies, improving resolution times and client experience.

Habilidades

Customer ServiceAdvanced

Proven ability to handle diverse customer inquiries, delivering effective solutions and maintaining high satisfaction levels.

Digital Content CreationIntermediate

Skilled in designing engaging visual and written content for social media and marketing campaigns.

CommunicationAdvanced

Excellent verbal and written communication skills, facilitating clear and effective interactions with clients and teams.

Brand DevelopmentIntermediate

Experienced in creating visual identities and marketing strategies to attract and retain clients.

Idiomas

Spanish

Experiencia

Call Center Agent

Concentrix

Provided customer service to international clients, delivering technical support and effective solutions.

Call Center Agent

KM2

Assisted international clients with information and guidance in the automotive finance sector

Entrepreneur

V Creativa (Marketing Agency)

Created digital content (posts, stories, eBook covers, flyers)., Managed social media accounts and designed brand visual identities., Developed creative strategies to attract clients and increase sales.