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Valeska
Customer Service Attendant, Front Desk Receptionist
Contacto
Competencias
Experiencia demostrada en Customer service.
Experiencia demostrada en Front desk operations.
Experiencia demostrada en Conflict resolution.
Experiencia demostrada en Email and phone support.
Experiencia demostrada en Data entry.
Educación
Idiomas
Resumen
Customer Service Attendant, Front Desk Receptionist buscando nuevas oportunidades
Experiencia
Customer Service Attendant, Front Desk Receptionist
Database administration: travelling information and scheduling, room handling.. Welcoming guests, check-ins, check-outs, and responding to additional questions or requests.. Handling money transactions and guest questions; room cleaning; providing local recommendations for food, entertainment, and transportation; scheduling tours.. Answering phone questions about hotel information such as prices, room availability, and location.. Communicating in English and Spanish, with minimal Japanese.. Administering supplies needed for rooms or hotel maintenance.. Handling demanding schedules and multitasking efficiently with minimal assistance while working as part of a team.
Data Entry Specialist
Maintained high accuracy in data entry and database management tasks.. Used Microsoft Excel, Google Sheets, and database systems.. Performed data validation, data cleaning, error correction, and document organization.. Handled insurance policy and real estate documentation with confidentiality and attention to detail.. Managed large volumes of information while meeting strict deadlines.. Organized records, filing systems, and administrative documentation.. Demonstrated strong time management and prioritization skills in fast-paced environments.