Experienced professional skilled in data analysis, business intelligence tools, and customer service. Proven ability to interpret data, support strategic decisions, and enhance team capabilities.
Applied Power BI, Python, and Azure for data collection, cleaning, and analysis to support business decisions.
Provided solutions to complex customer situations, demonstrating problem-solving and communication skills.
Verified and validated official documents, training staff in review procedures to ensure accuracy.
Utilized Excel for data preparation, analysis, and reporting in various projects.
TP
Find solutions to complicated situations with customers.
Gluky
Performed data analysis using business intelligence tools (Power BI, Azure, Databricks, Python), Collected, cleaned, and prepared datasets for analysis, Interpreted Power BI dashboards to support strategic decision-making
Asisa LTDA
Verified and validated official documents., Trained inexperienced staff in technical document review procedures.
Software Development Assistant Technician
Systems Technician
Conversational English Technician, Level B02
Data Science
Artificial Intelligence
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