Dedicated professional experienced in customer support, social media sales, and data analysis across retail and BPO sectors. Skilled in using CRM tools, managing inventory, and ensuring high-quality digital content moderation.
Assisted customers with product guidance, basic personal care product recommendations, and social media sales.
Engaged in sales activities through social media platforms, focusing on client needs and inventory management.
Analyzed high volumes of data to enforce safety policies and maintained high standards of accuracy in digital content moderation.
Skilled in using CRM tools and creating Google Sheets for client classification and scheduling at BPO.
Lusa
Advice customers in the process of purchasing personal items, Social media sales, Inventory management, Offer customers basic personal care products
Magik boxx
Selling existing products or upon request with the requirement that each customer needed
Best Price BPO
Skilled in using CRM tools and maintaining high-level professional communication, Filter potential clients, Schedule appointments, Creating Google Sheets to classify customers by filters
Marketing
Psychology
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Handled inventory processes while advising customers and managing stock at Lusa.