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Vanessa
Customer Service & Sales Professional with diverse experience in retail, BPO, and digital environments
Contacto
Competencias
Assisted customers with product guidance, basic personal care product recommendations, and social media sales.
Engaged in sales activities through social media platforms, focusing on client needs and inventory management.
Analyzed high volumes of data to enforce safety policies and maintained high standards of accuracy in digital content moderation.
Skilled in using CRM tools and creating Google Sheets for client classification and scheduling at BPO.
Handled inventory processes while advising customers and managing stock at Lusa.
Educacion
Idiomas
Resumen
Dedicated professional experienced in customer support, social media sales, and data analysis across retail and BPO sectors. Skilled in using CRM tools, managing inventory, and ensuring high-quality digital content moderation.
Logros Clave
- Provided customer advice and managed social media sales at Lusa, enhancing customer engagement and inventory accuracy.
- Sold various products as a sales representative at Magik boxx, meeting customer needs and maintaining sales continuity.
- Utilized CRM tools and created organized data classifications as an appointment setter at Best Price BPO, improving client scheduling efficiency.
Experiencia
Customer service
Advice customers in the process of purchasing personal items, Social media sales, Inventory management, Offer customers basic personal care products
Sales representative
Selling existing products or upon request with the requirement that each customer needed
Appointment setter
Skilled in using CRM tools and maintaining high-level professional communication, Filter potential clients, Schedule appointments, Creating Google Sheets to classify customers by filters