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Vercyl
Operations Virtual Assistant
Contacto
Competencias
Demonstrated experience with Google Workspace.
Demonstrated experience with Email Management.
Demonstrated experience with E-commerce Support.
Demonstrated experience with Order & Inventory Management.
Demonstrated experience with Product Research.
Educación
Resumen
Operations Virtual Assistant open to new opportunities
Experiencia
Operations Virtual Assistant
Managed customer orders using Printavo, ensuring accurate job details, pricing, and timelines.. Handled accounts receivable and tracked customer payments.. Conducted product research to support pricing and sourcing decisions.. Provided administrative support including email handling, data organization, and coordination.
Customer Service Representative
Assisted customers with billing, plan changes, account updates, and order-related concerns via phone.. Documented interactions, tracked cases, and escalated issues when needed.. Processed customer requests and updated account information accurately using CRM systems.. Maintained professional communication while delivering quality customer support.
Data Entry E-Commerce Virtual Assistant
Managed WordPress product listings, including images, descriptions, and product details.. Updated and organized product data to ensure accuracy and consistency across online store listings.. Assisted with e-commerce store maintenance, including product updates and content organization.. Performed data entry tasks while maintaining attention to detail and accuracy.
Freelance Video Editor (YouTube Client)
Edited AI-generated long-form videos for a YouTube channel using CapCut.. Trimmed and arranged video clips, added transitions, text, music, and visual effects.. Ensured smooth pacing and maintained video quality for publication.. Delivered completed videos according to client requirements and deadlines.
Administrative Assistant
Entered and managed sales and customer data in spreadsheets and databases with accuracy.. Handled data entry, email management, and general administrative and sales support.. Monitored outstanding balances and sent follow-up emails for payments, updates, and promotions.
Research for Development Intern
Assisted in facilitating farmer orientations and training sessions for research and outreach programs.. Supported data gathering, documentation, and monitoring for evaluation reports.. Participated in field research and community-based agricultural activities.
Science and Technology Campus Journalist
Wrote and published science and tech articles for the school publication.. Participated in journalism training, competitions, and editorial collaboration.. Developed strong writing, proofreading, and research skills.
Waitress | Cashier
Assisted customers with orders, inquiries, and purchases.. Handled cash transactions and customer payments accurately.. Processed and coordinated customer orders for timely service.. Monitored inventory, restocked items, and maintained accurate stock levels.. Promoted store products, discounts, and special offers to customers.. Supported daily restaurant operations and maintained an organized work area.