Victor brings extensive experience in sales, guest services, and concierge roles within luxury hospitality and financial sectors. Known for exceptional communication, leadership, and client relations skills, he excels in delivering personalized experiences and driving customer satisfaction.
Dedicated to delivering exceptional service, ensuring client satisfaction across luxury hospitality and concierge roles.
Effective communicator with public speaking, email, and interpersonal skills tailored to diverse client needs.
Proven ability to lead teams and collaborate effectively in high-pressure environments.
Strong sales background with experience in client engagement, boosting revenue and customer loyalty.
Unlimited Vacation Club (Hyatt)
Inspirato Inc.
Assisted Celebrities: Montell Jordan, Jenna Bush Hager
Synergies Corp. (Wells Fargo, First American Title)
Alorica, Inc. (Verizon)
Carnival Cruise Line
High School Diploma
I'm a high-energy professional with over 10 years of experience in fast-paced coordination and leadership. With a background as Guest Services Supervisor at Carnival Cruise Line and VIP Management at Casa de Campo, I have mastered multitasking and real-time problem solving under pressure. I offer perfect English, a tech-savvy approach to dispatch software, and a total commitment to keeping your drivers on track and your customers satisfied. I'm ready to hit the ground running for your Mesa, Arizona team. Let's get to work!
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Proficient in Opera PMS, Microsoft Office Suite, and email communication for operational efficiency.
Casa de Campo Hotels & Resorts
Assisted Celebrities: Jennifer López, Yandel, Dwayne Wade, Luis Fonsi, David Guetta, Alonzo Mourning
Nearshore Call Center Services, S.R.L. (AT&T)
Body Maker Gym SRL
