Víctor - Call Center Agent with Customer Service & Collections Experience

Caracas, Distrito Federal, VenezuelaRemotoen

Gained experience in customer support and collections in a call center environment.

Demonstrated bilingual capabilities, enhancing communication with diverse clients.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced in customer support and collections, seeking to leverage bilingual skills and call center expertise.

Sought new opportunities to leverage call center expertise and improve service quality.

Customer ServiceIntermediate

Provided support and assistance to customers, resolving inquiries and issues.

CollectionsIntermediate

Handled debt collections, employed negotiation skills to recover accounts.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to serve diverse client needs.

Call Center OperationsIntermediate

Participated in daily call center activities including inbound and outbound calls.