Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Víctor
General Manager
Contacto
Competencias
Demonstrated experience with Operational Performance.
Demonstrated experience with P&L Management.
Demonstrated experience with Guest Experience.
Demonstrated experience with Multi-Property Management.
Demonstrated experience with Quality Standards.
Educacion
Idiomas
Resumen
General Manager open to new opportunities
Experiencia
Director of Operations - West Indies
Led regional operating performance across Antigua, Saint Lucia, Grenada and Barbados, partnering with General Managers and executive committees on P&L, budgets, service standards, quality, productivity and KPI execution.. Translated corporate priorities into property-level action plans across Rooms, Food & Beverage, Engineering, Finance, Human Resources and guest experience.. Coached General Managers and senior leaders, strengthening accountability, internal controls, cross-property best practices and operational follow-through.. Supported a 62% year-over-year reduction in guest compensation costs at Royalton Antigua while advancing regional performance priorities.
Field General Manager
Led hands-on operations across complex all-inclusive resort environments, with focus on profitability, guest satisfaction, service delivery, quality readiness and executive-team accountability.. Directed cross-functional execution across Rooms, Food & Beverage, Housekeeping, Engineering, Security, Human Resources and Guest Services.
Regional Director
Directed multi-property all-inclusive resort operations with responsibility for budgets, profitability, quality standards, guest satisfaction, renovations, compliance and leadership development.. Oversaw Rooms, Food & Beverage, Housekeeping, Engineering, Entertainment, Recreation and Guest Services while driving consistent operating standards across properties.. Managed relationships with authorities, suppliers and business partners and worked directly with the Board of Directors and private cottage owners at Decameron Club Caribbean.
General Manager
Held full responsibility for hotel commercial and operational performance, annual business planning, revenue strategy, sales engagement, service quality, asset protection and leadership development.
General Manager
Led full hotel operations, operating and capital budgets, profitability, owner reporting, sales and marketing coordination, revenue management, procurement and refurbishments.
General Manager
Directed a high-volume urban full-service hotel operation with responsibility for financial performance, labor planning, facilities strategy, sales, service standards and executive leadership.
General Manager - Radisson Decapolis
Directed a high-volume urban full-service hotel operation with responsibility for financial performance, labor planning, facilities strategy, sales, service standards and executive leadership.. Increased revenue by 10%, reduced costs by 8%, maintained annual occupancy above 70% and stabilized annual GOP at 34%.. Led recruitment, training, budgeting and financial analysis; the hotel earned Hotel of the Year recognition in 2009 and 2010.