Victor - Customer Service and Sales Specialist with 4+ years in Telecom and Therapy sectors

Extensive experience in engaging clients and improving customer experience.

Participated in increasing sales through efficient processing and customer engagement.

Bilingual communication skills applied in customer interactions.

Proficient in managing client information and interactions using various computer tools.

Processed customer orders accurately and efficiently, resulting in a 80% increase in sales, Utilized scripts and other resources to answer customer questions, Developed and implemented customer service plans to improve customer experience, Monitored customer feedback and identified areas for...

Engaged clients effectively to understand their requirements and provide appropriate solutions., Demonstrated strong computer skills to manage client information and interactions efficiently., Contributed to a positive team environment, fostering collaboration and support among colleagues.