Demonstrated experience with Service orientation.
Demonstrated experience with Organisational skills.
Demonstrated experience with Optimal resource management.
Demonstrated experience with Leadership skills.
Staff Boom Perú
Evaluated claims, assessed damages, and determined liability based on policy coverage and regulations., Negotiated settlements, gathered necessary documentation, and maintained accurate records while staying updated on insurance laws., Collaborated with teams, legal counsel, and management to resolve complex claims.
Atento
Provide healthcare services, working under the parameters of CAREMAX clinics.
Teleperformance
Provided customer service for various campaigns targeting the American public., Managed customer claims related to car accidents and provided guidance on policy management for Turo claims., Provided service to guests throughout the hotel chain for Caesars Entertainment Corporation, managing reservations, changes and special requests., Assisted customers with making purchases on the website for Nordstromrack.
Secondary Education
Commercial Aviation Degree
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Demonstrated experience with Active Listening.