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Vimala
Telecaller (Backend)
Contacto
Competencias
Demonstrated experience with MS Office.
Demonstrated experience with Excel (Formulas, Pivot Tables).
Demonstrated experience with CRM.
Demonstrated experience with Professional Mailing.
Demonstrated experience with Data entry.
Educación
Idiomas
Resumen
Professional profile
Experiencia
Telecaller (Backend)
Managed backend customer feedback and support operations.. Ensured accurate recording and reporting of customer interactions.
Admin cum Telecaller
Handled target-based telecalling and outreach initiatives, consistently meeting daily and monthly call targets.. Coordinated and conducted client/beneficiary visits, ensuring accurate documentation and timely follow-up on each visit.. Maintained proper record-keeping of client visit reports, feedback, and case files for easy tracking and reference.. Managed end-to-end administrative documentation, including filing, data updates, and report preparation.. Handled front-office and office support tasks such as correspondence, scheduling, and maintaining office records.. Liaised between the foundation and beneficiaries to ensure smooth communication and timely resolution of queries.. Supported day-to-day admin operations, ensuring compliance with organizational processes and record accuracy.
Data Annotation
Performed precise data annotation tasks to support machine learning objectives.
Process Associate Trainee | Artificial Intelligence
Utilized video annotation tools for Deep Learning with AI-powered object tracking.. Labeled video frames to train AI networks.