Experienced in technical support, customer service, and language instruction, with a proven record of managing client interactions and developing training methodologies.
Demonstrated proficiency in client communication, problem-solving, and account management.
Handled software installations, system upgrades, and bug fixes for electronic payment devices.
Created engaging learning environments and communicated effectively in English.
Managed child-related activities with flexibility and foresight as an au pair.
IGT Solutions
Provide technical and general product support., Update data on the platform and provide solutions to customer's problems and concerns.
Contact Point 360
Providing personalized product advice to customers., Managing account data updates., Processing refunds., Handling customer accounts to ensure efficient service.
Go Au Pair
Acquire fluency in the English language to provide clear and confident communication., Responsible for proactive decision making and flexible planning of child related activities.
Instruir ONG
Specialized in learning methodology for preschool students., Developed own method to create enjoyable classes and facilitate language use.
Professional web design and multimedia technician
Four Semesters of modern languages
Advanced English Course
Professional psychologist
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Utilized interpersonal skills to collaborate effectively and lead projects when required.
Sitel
Provide technical support such as software installation and upgrades., Bug fixes in the operating system of electronic payment devices., Assistance with respect to payments and transactions made by the customer.
