Wesner

Demonstrated experience with Microsoft Excel.

Demonstrated experience with Computer & Technology Proficiency.

Demonstrated experience with Information Management.

Demonstrated experience with Retail Operations.

Demonstrated experience with POS Systems.

Led guest services operations and supported daily department activities.. Worked with computer systems for reservations, guest assistance, and operational tasks.. Trained and onboarded new team members on company procedures and service standards.. Opened and closed the Guest Services department while maintaining efficient workflows.

Parked and retrieved resident and guest vehicles safely and efficiently.. Delivered packages, food, and luggage directly to residents.. Assisted residents with groceries, vehicle access, and daily requests.. Provided professional customer service in a luxury residential community.

Directed vehicles and maintained organized traffic flow during major events.. Assisted guests with parking locations, venue access, and event information.. Supported NFL games, concerts, Formula One, the Miami Open, and other large events.

Prepared beach and pool areas for daily resident use.. Maintained cleanliness and organized towels and equipment.. Provided attentive customer service to residents and guests.