Whitney - Regional Director at Ireland Home Based Services

Extensive experience providing evidence-based psychotherapy to diverse client populations in clinical and remote settings.

Proven ability to lead, train, and motivate multidisciplinary teams to achieve organizational goals and improve service quality.

Skilled in managing regional operations, including resource planning, staff scheduling, and program implementation.

Strong ability to build relationships with clients, families, and community partners to enhance service delivery.

Provide targeted therapeutic and case management services to children, adolescents, adults, couples, and families involved with the Indiana Department of Child Services.. Collaborate with multidisciplinary teams to develop individualized service plans using evidence-based practices to promote recovery, resilience, and family stability.. Directed operations across two regions and ten counties, consistently meeting intervention goals and organizational performance expectations.. Maintained caseloads of up to 40 clients while ensuring quality care and positive outcomes.. Supervised, coached, and provided crisis support to staff while promoting professional growth and retention.. Recruited and onboarded new employees and developed comprehensive training programs and field tools.. Served as liaison among agency leadership, families, state agencies, referral partners, and community organizations.. Built and maintained strong professional relationships with stakeholders to enhance collaboration and access to services.. Managed internal and external communications and media content to increase awareness of agency services and initiatives.. Strengthened professional networks and community partnerships through outreach and relationship building.. Ensured adherence to state and local laws, licensing standards, policies, and regulatory frameworks governing behavioral health and child welfare programs.. Participated in policy development and quality assurance initiatives to improve program effectiveness and service delivery.. Conducted risk assessments and implemented safety procedures for home- and community-based services.. Completed defensive driving training and maintained safe transportation practices while traveling extensively throughout multiple counties.. Provided consultation on complex cases and ensured staff had access to resources and supports necessary for success.. Certified Trainer in Solution-Based Casework, delivering evidence-based training and staff development.. Advocated for the voice of clients and families throughout the treatment process to ensure individualized and culturally responsive care.

Provided outpatient psychotherapy services to children, adolescents, adults, couples, and families in office and virtual settings.. Utilized evidence-based therapeutic interventions to address behavioral health concerns and improve overall functioning.. Developed treatment plans and measured client progress to ensure quality outcomes.. Collaborated with families and community supports to promote continuity of care.. Maintained clinical documentation and compliance with professional standards and ethical guidelines.

Supported Lowe's and Home Depot leadership teams by providing education and information regarding residential energy solutions.. Developed relationships with store management teams across multiple locations.. Delivered presentations and training to increase awareness and understanding of products and services.. Strengthened customer engagement and supported sales initiatives through consultative communication.. Built partnerships and maintained professional relationships with key stakeholders.

Served as classroom instructor to maintain continuity of learning and support student success.. Implemented lesson plans and reinforced behavioral expectations.. Fostered positive learning environments and effective classroom management.

Owned and operated a residential cleaning business.. Managed scheduling, budgeting, and customer relations.. Built and maintained a loyal client base through exceptional service and professionalism.. Coordinated daily operations and ensured customer satisfaction.

Assisted individuals in achieving goals that promoted independence and personal growth.. Provided support services while maintaining dignity, safety, and person-centered care.