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Customer Service Agent with 6 years of bilingual support experience
Delivered effective support to customers in a bilingual environment, ensuring satisfaction and issue resolution.
Communicated fluently in Spanish and English, facilitating clear and efficient interactions.
Expressed desire and preparation to transition into remote customer service roles, including chat-based positions.
Gained experience working within customer support frameworks such as VPO and other service models.
Experienced bilingual customer service agent seeking remote opportunities.