Dedicated professional experienced in customer inquiry response, scheduling, and shipment tracking, with strong leadership skills and a background in education.
Handled customer inquiries and provided resolutions to issues, focusing on client satisfaction.
Coordinated delivery schedules and tracked shipments to ensure operational efficiency.
Managed teams and led collaborative efforts despite a different professional background.
Effectively communicated with drivers and clients, addressing multiple issues concurrently.
Resolved various issues in fast-paced environments, adapting skills from teaching to dispatching.