William - Project Manager with 10+ years of experience in technology and finance

Applied project management methodologies to oversee project lifecycle from initiation to closure.

Facilitated communication among team members, clients, and executives to ensure clarity and alignment.

Managed project budgets, tracked expenses, and forecasted resource needs.

Identified potential project risks and developed mitigation strategies.

Provided customer service and support to clients and drivers., Dispatched vehicles and trucks using central dispatch software., Maintained communication with brokers and clients to coordinate logistics and resolve issues.

Handled customer service inquiries and facilitated sales of Omega XL products., Resolved customer concerns and managed billing processes., Built and maintained strong customer relationships through effective communication and problem solving.

Provided customer service and sales support for AT&T products and services., Explained billing and product details to customers, ensuring clarity and satisfaction., Resolved customer issues, processed billing, handled claims, and fostered positive customer relationships.