Dedicated professional with over 6 years in customer service, sales, and interpretation, adept at managing teams and delivering high-quality bilingual communication in dynamic environments.
Extensive experience in customer support, sales, and team supervision, ensuring high client satisfaction.
Proficient in English and Spanish interpretation for medical, financial, and legal communications.
Skilled in streamlining processes and multitasking to enhance operational efficiency.
Strong leadership and communication skills, with experience in team training and client interaction.
Asurion
Consultancy and sale of telecommunication services for North American companies., Customer service representative/sales., Team supervisor of the campaign AT&T after 3 months in the campaign.
LSG Global
Delivered accurate, high-quality interpretation in English and Spanish for medical, financial, and legal calls.
Propio
Delivered accurate, high-quality interpretation in English and Spanish for medical, financial, and legal calls.
Language services associates
Delivered accurate, high-quality interpretation in English and Spanish for medical, financial, and legal calls.
Bachelor's degree
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Consultancy and sale of telecommunication services for North American companies., Customer service representative/sales., Trainer of the campaign Cox Communications.