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Winnifred
Administrative Assistant- Fire Extinguishers Team
Contacto
Competencias
Demonstrated experience with Customer Service and Relations.
Demonstrated experience with Executive & Administrative Support.
Demonstrated experience with Financial Administration.
Demonstrated experience with Scheduling and Coordination.
Demonstrated experience with Stakeholder Management.
Educación
Resumen
Professional profile
Experiencia
Administrative Assistant- Fire Extinguishers Team
Liaised with customers and engineers, resolved enquiries, confirmed appointments, and tracked performance targets to ensure service quality.. Coordinated engineers' diaries, site visits, and workloads to enhance service delivery.. Monitored nationwide equipment inventory levels to ensure engineers had necessary stock for operations.. Coordinated travel and accommodation arrangements for engineers.. Prepared weekly workload reports and supported invoicing and quotations.
Trading Assistant
Tracked stock, deliveries, sales, returns, and damages; supported cycle counts and resolved discrepancies to ensure inventory accuracy.. Prepared availability, merchandising, and shrinkage information while collaborating across teams to optimize store operations.. Delivered customer service at point of sale and resolved customer queries to enhance store experience.
Executive Assistant to General Manager, Finance & Administration
Provided executive and administrative support to the General Manager, coordinating diary appointments, meetings, correspondence and travel arrangements.. Coordinated meeting schedules and collaborated with colleagues to ensure attendance aligned with the General Manager's commitments.. Supported meeting coordination and followed up with colleagues on agreed actions and outstanding tasks.. Handled executive correspondence and maintained confidential records with discretion and accuracy.. Collected and analyzed financial data to enhance management reviews, reporting, and decision-making processes.. Facilitated implementation of finance and administration policies through effective cross-departmental communication and follow-up.. Liaised between the General Manager's office and other departments to support information sharing.. Assisted with procurement activities and administrative tasks associated with departmental projects.
Finance Officer- Reinsurance Unit
Processed reinsurance premiums and payments, reviewed supporting documentation, and maintained accurate records to ensure compliance and integrity in financial transactions.. Reconciled bank statements, addressed reinsurer payment enquiries, prepared periodic reports, and facilitated audit activities to support financial transparency.. Managed insurance accounting records for SIC Insurance PLC's daily finance operations.. Prepared premium, claims, and receivables reconciliation using company ledgers.. Reviewed payment requests and verified supporting documents for finance approvals.
Branch Accountant- SIC Mall Branch
Managed branch accounting records for insurance premiums, claims, and operating expenses.. Prepared branch financial reports for management review and insurer compliance.. Reconciled bank statements, cash balances, and ledger accounts for branch operations.. Managed premium receipts, bank reconciliations, invoices, journal vouchers, and payments to ensure accurate financial reporting.. Supported customers with policy documentation and after-sales service, facilitating branch and company audits.
Finance Officer- Fixed Income Loans Unit
Conducted loan eligibility quality checks, facilitated disbursements, reconciled e-payment floats, and compiled management reports to ensure accurate financial operations.. Managed daily cashbook and reconciled accounts for Dalex Finance financial operations.. Reviewed loan documentation and verified customer records for compliance.. Prepared payment schedules and monitored overdue balances across client accounts.. Resolved customer complaints by actively listening and delivering effective solutions to enhance client satisfaction.
National Service Personnel - Management Expenses Unit
Processed supplier invoices and reimbursements, verified payment documentation, and facilitated end-to-end payment administration to ensure timely and accurate disbursements.. Resolved stakeholder queries, generated management reports, and upheld accurate financial records to support informed decision-making.. Executed daily operational tasks with precision and attention to detail.. Contributed innovative ideas and solutions to enhance team performance and outcomes.. Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Assistant - Fire Extinguishers Team
Coordinated engineers’ diaries, site visits and workloads to support efficient service delivery.. Liaised with customers and engineers, resolved enquiries, confirmed appointments and tracked engineers’ performance targets.. Prepared weekly workload reports and supported invoicing and quotations.. Coordinated travel and accommodation arrangements for engineers.. Monitored equipment inventory levels nationwide to ensure engineers had sufficient stock to meet operational requirements, and coordinated timely replenishment as needed.
Trading Assistant
Delivered customer service at point of sale and resolved customer queries to support a positive store experience.. Tracked stock, deliveries, sales, returns and damages; supported cycle counts and discrepancy resolution.. Prepared availability, merchandising and shrinkage information and collaborated across teams to maintain store efficiency.
Finance Officer - Reinsurance Unit
Processed reinsurance premiums and payments, reviewed supporting documentation and maintained accurate system records.. Reconciled bank statements, handled reinsurer payment enquiries, prepared periodic reports and supported audit activities.
Branch Accountant - SIC Mall Branch
Managed premium receipts, bank reconciliations, invoices, journal vouchers, payments and regular financial reporting.. Supported customers with policy documentation and after-sales service while assisting branch and company audits.
Finance Officer - Fixed Income Loans Unit
Performed loan eligibility quality checks, supported disbursements, reconciled e-payment floats and prepared management reports.. Resolved customer complaints and supported internal and external audit requirements.