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yanet
Dispatcher
Contacto
Competencias
Demonstrated experience with Social media control.
Demonstrated experience with Business administration.
Demonstrated experience with Profit and loss.
Demonstrated experience with Verbal and written communication.
Demonstrated experience with Negotiation.
Educación
Idiomas
Resumen
Dispatcher open to new opportunities
Experiencia
Dispatcher
Excelled in multitasking to manage a high call volume with professionalism and efficiency.. Responded quickly to emergency situations involving drivers or vehicles.. Managed data entry and documentation for deliveries.
Costumer Service
Implemented corrective plans to improve customer service experience.. Developed and implemented customer service policies and procedures to ensure consistent, quality customer service.. Advised clients on best practices for customer service management.
Front Desk Receptionist
Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.. Provided a high level of customer service to all clients.. Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.. Entered data into company software system.. Handled incoming and outgoing mail with timely attention.. Scheduled appointments and maintained and updated appointment calendars.
Owner
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.. Prepared daily work and run schedules.. Coordinated trucking schedules between warehouses and customers' locations.. Negotiated contracts with service providers such as airlines or trucking companies in order to secure competitive rates for clients' freight needs.. Ensured compliance with DOT regulations related to trucking operations at all times.. Negotiated rates with ocean carriers and trucking companies to secure best
Trucking Dispatcher
Prepared daily work and run schedules.. Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.. Communicated regularly with management regarding operational status updates.. Coordinated and scheduled truck drivers to ensure timely delivery of goods.. Documented services performed, operations information, and dispatch details in system.. Managed all outgoing freight by working closely with warehouse personnel to coordinate loading activities.. Maintained records of deliveries, pickups, and other related information for customer service purposes.
Customer Service Representative
Handled customer complaints and inquiries in a courteous and efficient manner.. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.. Developed strong customer relationships and loyalty through effective communication.