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Sulma - Marketing & Community Manager with 8+ years in Food & Agricultural sectors

San Francisco, Morazán, El Salvadoren
Led brand creation and visual identity development for Café Castillo, establishing a unique market presence.
Supported dairy trade professionalization strategies and training at WFP, contributing to agricultural community development.
Publicado en CazVid

Resumen

Experienced in brand development, social media management, and administrative functions across food, retail, and NGO sectors.

Logros Clave

Habilidades

Marketing & Brand DevelopmentExpert

Designed and executed branding strategies, content creation, and visual identity development for diverse organizations.

Community ManagementAdvanced

Managed social media accounts, created engaging content, and fostered online communities to enhance brand visibility.

Administrative & Financial ManagementAdvanced

Handled quotations, budgets, payments, tax invoicing, and cash flow management for corporate operations.

Customer Service & RelationsIntermediate

Provided product and service assistance, maintained interaction records, and addressed customer inquiries.

Food Service & Kitchen ManagementIntermediate

Created menus, managed food preparation, quality, staff training, and kitchen cleanliness in a restaurant setting.

Idiomas

English(A2)

Experiencia

COOK

Morelos Restaurants

April 2024 - October 2024

Create the menu, Prepare food, Quality Control, Train staff, Keeping the kitchen clean, Cost and inventory control, Serving food to customers

HEAD OF THE ADMINISTRATIVE DEPARTMENT

Supra Construcciones, S.A. de C.V., El Salvador Branch

November 2022 - December 2023

Preparation of quotations, purchases, accounting and weekly budgets., Manage negotiation and maintenance with more than 10 suppliers., Management of payments to supplier accounts., Checkbook and cash management., Check-in and check-out., Cash flow management and bank statements., Management and management of all types of Physical and Electronic Tax Invoicing.

CUSTOMER SERVICE AND COLLECTIONS AREA

Almacenes Duran Turcios, S.A. de C.V.

April 2022 - October 2022

Provide assistance and guidance on products or services., Maintain accurate records of customer interactions., Seek satisfactory solutions to solve problems., Receive consumer requests, questions, and suggestions., Creation of product catalogs to improve brand visibility.

MARKETING ASSISTANT

World Food Programme (WFP ORG)

April 2021 - October 2021

Collaboration in the search, design and execution of strategies to professionalize the dairy trade., Preparation, drafting and execution of data collection instruments., Support to the Agricultural Business Incubation area in training sessions for dairy producers., Community Manager of the commercial account on Facebook of 'Mujeres con Esperanza', affiliated with PMA., Drafting, designing, and updating data on WFP's national beneficiaries.

COMMUNITY MANAGER

Café Castillo

March 2021 - June 2022

Creation of a brand from scratch, with a unique and personal touch., Development of the brand's visual identity., Content creation, planning, and publishing, Design of graphic pieces that tell stories and generate emotions., Copywriting design.

MARKETING ASSISTANT

Cooperative Society of Coffee Growers of Ciudad Barrios de R.L

January 2019 - November 2019

Collaboration in the search, design and execution of strategies for market opening., Preparation, drafting and execution of information collection instruments., Writing and designing weekly reports.

Educacion

University of El Salvador, Oriental Multidisciplinary Faculty

Bachelor's Degree

Completed 2022

Jorge Francisco Reyes Martínez High School

General Baccalaureate Diploma

Completed 2015
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