Dedicated customer service professional with extensive experience in client relationship management, interpersonal communication, and proactive service delivery.
Exhibited excellent interpersonal relationships, proactive communication, and teamwork in customer service roles.
Engaged proactively with clients to ensure service satisfaction and foster long-term relationships.
Focused on delivering high-quality service to clients with a proactive and solution-oriented approach.
Virtual Executive Assistant
Scheduled and organized company events, including logistics for venues, catering, and attendees., Handled incoming calls and emails, ensuring prompt response or redirection to appropriate departments., Managed executives' calendars, scheduling meetings and appointments to optimize time management.
Iguanas
Relayed concepts and ideas between languages., Used electronic listening systems to listen to speakers' statements, determine meanings and prepare translations.
Returned customer calls and responded to inquiries and complaints., Communicated with clients over phone, email and chat platforms.
High School Diploma
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