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Yesenia
Customer Service Agent with 2 years of remote support experience
Video resume
Customer service agent
Take inbound calls to help customers find a solution for their issues.
Contacto
Ensenada, Baja California, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportIntermediate
Handled inbound calls helping customers find solutions for their issues.
Web ResearchIntermediate
Performed web research to gather information and support customer inquiries.
Administrative SkillsIntermediate
Managed email and calendar tasks efficiently using Google and Microsoft tools.
CommunicationIntermediate
Effective in taking instructions, transcriptions, and managing deadlines.
Resumen
Experienced in providing customer support remotely with strong organizational and communication skills. Skilled in managing multiple digital tools and platforms.
Logros Clave
- Provided inbound customer support for an international campaign, resolving client issues efficiently
- Successfully managed multiple tasks including email, calendar, and web research with minimal supervision
- Demonstrated proficiency in Google Operations, Microsoft applications, and transcription entry
Habilidades
Customer SupportWeb ResearchAdministrative SkillsCommunication
Publicado en CazVid - 3 jul 2025