Experienced in customer support, quality process analysis, and bilingual communication within telecom and insurance industries. Adept at enhancing customer satisfaction and ensuring procedural integrity.
Effectively communicated in bilingual settings to assist diverse customer needs in telecommunications and insurance industries.
Provided comprehensive customer support and assistance, ensuring service quality across telecom and insurance sectors.
Conducted quality process analysis and ensured adherence to internal procedures for financial and lending institutions.
Utilized word processing and accounting software for documentation, record-keeping, and process support activities.
S2G
Bilingual customer assistance to telecommunication services.
Synergies
Quality Process Analyst, responsible for quality assurance of internal procedures for borrowers and lenders.
Alphacom
Customer assistance at a company responsible for home insurance policies.
Technical Course
University student
Graduated
Graduated
Graduated
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